Privacy Policy

Introduction

Casa Bos Properties (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], use our services, or engage with us in any way, in accordance with the European General Data Protection Regulation (GDPR).
Information We Collect

We may collect and process the following data about you:

  1. Personal Identification Information: Name, address, email address, phone number, date of birth.
  2. Financial Information: Bank account details, payment card details
  3. Technical Data: IP address, browser type, operating system, referral source, length of visit, page views, website navigation paths, and other information about how you interact with our website.
  4. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  5. Property-related Data: Information related to your property interests and transactions with us
How We Use Your Information

We use your information in the following ways:

  1. To Provide Services: To manage and fulfill your requests for property rentals, purchases, or other services.
  2. To Improve Our Website and Services: To personalize your experience and to better respond to your individual needs.
  3. Marketing and Communications: To send periodic emails, newsletters, and other information, provided you have given your consent.
  4. Legal Obligations: To comply with legal obligations and to protect our legal rights.
Legal Basis for Processing Your Data

We rely on the following legal bases to process your personal data:

  1. Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  2. Contract: The processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.
  3. Legal Obligation: The processing is necessary for us to comply with the law.
  4. Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, provided these interests are not overridden by your rights and interests.
Sharing Your Information

We may share your information with selected third parties including:

  1. Service Providers: Companies that provide services on our behalf, such as IT and system administration services.
  2. Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  3. Government Authorities: When required by law or to protect our legal rights.
  4. Marketing Partners: Subject to your consent.
International Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We will ensure that any such transfers are conducted in accordance with GDPR and that appropriate safeguards are in place.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting
requirements.

Your Data Protection Rights

Under the GDPR, you have the following rights:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.
How to Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.